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 SupportCommVault

Maintenance Advantage is a set of powerful tools to enable CommVault software customers to better optimize their deployments. The section includes:

  • Tips and techniques to achieve better performance,
  • Configuration and deployment guidelines,
  • Supported hardware and software matrixes,
  • Technical FAQs,
  • Interactive Troubleshooting Guides, and more.

To access Maintenance Advantage, your organisation must have current maintenance (Basic, Standard or Premier Support Plans) and you must be the designated contact for the organisation. If you meet these requirements and you do not have a Maintenance Advantage login and password please send an email to support@commvault.com and provide your Commcell-ID along with your contact information and you will be notified via email of your login and password within 24-48 hours

Telephone Support
Customers can access our telephone support hotline 24 hours a day 7 days a week (including US holidays) by dialing +1 (732) 571-21 outside North America.

Before you call please have the following information ready. This will significantly speed up the support response process and enable CommVault to serve you better.

  • Company Name
  • Your Name and Contact information
  • CommCell-ID
  • Product Version
  • A brief description of the problem
 
For all enquiries call Sydney (02) 8064 5000, Melbourne(03) 9290 4800, Brisbane (07) 3310 8718, Perth (08) 9480 0675 or Auckland (09) 309 8277
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