Technical Support

Seagate offers free self-service web support, email, and user-to-user forums support on your product, please click here for more information. 

Seagate also offer a direct technical support line:  

Technical Support will answer technical and troubleshooting questions regarding your Seagate or Maxtor product. Before contacting Seagate, please note your system configuration and drive model number (for example: ST#### or STM####).

• Phone: 1800 14 7201
• Support calls can be lodged between 10:00am & 7:30pm Monday - Friday
  

Network Attached Storage Troubleshooter

The Network Attached Storage Troubleshooter is designed to assist you in troubleshooting common issues with your Seagate Network Attached Storage drive.
NOTE:The Network Attached Storage Troubleshooter currently illustrates troubleshooting information for Windows XP and Windows 2000. Although the troubleshooting and configuration information is applicable to Windows Vista, we will be adding a seperate Windows Vista section soon.

To access the Troubleshooter please click here